Last updated: January 2024
Our Commitment to GDPR
Glint Pristine is committed to complying with the General Data Protection Regulation (GDPR) for all individuals whose personal data we process, regardless of their location. This page outlines your rights and our obligations under the GDPR.
Data Controller
Glint Pristine acts as the data controller for personal information collected through our website and services. Our contact details are:
Glint Pristine
147 Brunswick Street
Fitzroy VIC 3065
Australia
Email: [email protected]
Lawful Basis for Processing
We process personal data under the following lawful bases:
- Consent: Where you have given clear consent for us to process your personal data for specific purposes
- Contract: Where processing is necessary for a contract we have with you, such as providing pet care services
- Legal Obligation: Where processing is necessary for compliance with a legal obligation
- Legitimate Interests: Where processing is necessary for our legitimate interests, provided these do not override your rights
Your Rights Under GDPR
Under the GDPR, you have the following rights regarding your personal data:
Right to Access
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of your request.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
Right to Erasure
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used and machine-readable format, and to transmit that data to another controller.
Right to Object
You have the right to object to the processing of your personal data where we rely on legitimate interests as our lawful basis, or where we process your data for direct marketing purposes.
Rights Related to Automated Decision-Making
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects concerning you.
Exercising Your Rights
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. If your request is complex, we may extend this period by up to two additional months, but we will inform you of any delay.
Data Transfers
If we transfer your personal data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses approved by the European Commission.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Our retention periods are based on business needs, legal requirements and the nature of the data.
Data Protection Officer
For any questions or concerns about our data protection practices, you can contact our designated Data Protection Officer at [email protected].
Complaints
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. For individuals in Australia, this is the Office of the Australian Information Commissioner (OAIC). For individuals in the EU, you may contact your local data protection authority.
Changes to This Notice
We may update this GDPR notice from time to time. Any significant changes will be communicated to you directly where possible.